MTD

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FAQ

🏢 all officess

📄 HR & Legal Support

Remote & Hybrid Model

Summary

More flexibility in remote work options would help balance productivity and collaboration.

Response

Our in-office work model isn’t just a policy - it’s what makes us stronger. Being together fuels collaboration, sparks creativity, and accelerates decision-making in ways that remote work simply can’t match. It’s how we innovate, connect, and grow as a team. Of course, remote work is only available in exceptional cases with manager approval. Let’s keep building something great - together!

Office Attendance Policy

Summary

Employees would love more clarity on the office attendance policy.

Response

Our company operates on a full-time, on-site office basis.Remote work is not part of our regular operations. In emergency situations (e.g., home maintenance, child illness), employees may request remote work occasionally.

Requests must be always submitted through the internal HR system (BambooHR), with a clear reason provided. Remote Day Approval is subject to a management decision.

🎁 Rewards & Benefits

English Classes for Employees

Summary

Employees suggested that English classes would help improve communication and boost confidence at work.

Response

We totally get it — strong English skills really do make a difference! While organizing group classes is tricky due to different levels and schedules, we recommend flexible platforms like preply.com, cambly.com, italki.com, bbc.co.uk/learningenglish, and promova.com, where you can learn at your own pace.

And there's more! The company covers 50% of the cost for language lessons, including subscriptions! It’s a great benefit to take advantage of. Check out all the details HERE.

Tuition Support for Employees’ Children

Summary

Do the company offer financial support for their children’s university education?

Response

Yes, it’s true! We’re happy to support our team and their families through a tuition reimbursement program for employees’ children pursuing higher education. You can find all the details here: LINK.

🖥️ Tech Tools & Systems

Clarifying IT Responsibilities

Summary

Clearer guidelines on the right contacts for IT, access, and security-related requests would increase productivity.

Response

According to company processes, all IT-related issues should be handled through Jira Service Desk requests:
Internal IT Help Desk: LINK
‍Access Grant & Blocking (Accounts, Permissions): LINK
‍Each project is divided into clear sections with descriptions. If an employee cannot create a request, they can ask a colleague or manager to submit it on their behalf. Urgent cases should be escalated to a manager, who can then contact the project head directly.
Direct personal messages for IT requests take time away from critical tasks and should be avoided.

Consistent Employee Names Across Apps

Summary

Standardizing names across corporate systems helps maintain consistency.

Summary

The company recommends maintaining a consistent first and last name across corporate systems (Slack, Jira, Bamboo), except in cases where exceptions are granted due to the company's operational requirements.

🏢 Office Space

High Noise Levels & Headset Issues

Summary

A quieter work environment and better headsets with noise reduction features would help improve communication.

Response

We are looking for the best balance between quality and cost for headsets with directional microphones. In the meantime, you can request either over-ear or in-ear headsets through the Service Desk by selecting the Headphones Request option.

DOGS IN THE OFFICE

Summary

Office pets bring joy, and reinforcing pet guidelines will help maintain a comfortable workspace for everyone.

Response

We know how much joy our furry colleagues bring to the office! We’ll remind pet owners about the office pet policy - dogs should always be accompanied by their owners, kept on a leash in common areas, and be well-behaved around colleagues. Additionally, pet owners should bring pee pads and clean up after their dogs to keep our workspace fresh and enjoyable for all. Let’s keep the office pet-friendly for everyone!

Canteen & Food Requests

😷 Canteen Hygiene & Safety

Summary

Response

If you'd like to continue the conversation, answer more questions in person,  or get help with making changes, leave your name, and we’ll contact you! If you'd like to continue the conversation, answer more questions in person,  or get help with making changes, leave your name, and we’ll contact you!

🍔 food Availability

Summary

🥞 Breakfast Menu Addition

Summary

🥬 HEalthier Menu Option

Summary

☕ Coffee culture

Summary

Workplace policies & processes

🚗 Bro car

Summary

Office space

🐕 Dogs in the office

Summary

🌬️ Ventilation

Summary

Office space

✨ Cleaning methods in the quad office

Summary